Privacy Policy

Privacy Policy – Loomly Admin App
Last updated: 10 feb 2026

Skysense B.V.
(“we”, “us”, or “our”) operates the Loomly Admin App (the “App”).

This Privacy Policy explains how we collect, use, store, and protect personal data when you use the App.
By using the App, you agree to the collection and use of information in accordance with this policy.

1. Purpose of the App
The Loomly Admin App is designed for authorized business users to manage smart vending machines, products, inventory, and related operational data.The App is not intended for consumers or minors.

2. Information We Collect
2.1 Information You Provide
We may collect the following information when you use the App:
Name
Email address
Company name
User role or permissions
Login credentials (securely stored)

2.2 Operational & Usage Data
To ensure the App functions properly, we may collect:
Device information (OS version, device type)
App usage data (screens viewed, actions taken)
Error logs and performance diagnostics

2.3 Vending Machine & Product Data
The App processes operational data, such as:
Machine identifiers
Product and stock information
Status and performance metrics
This data does not identify individual consumers.

3. How We Use Your Data
We use collected data to:
Provide and maintain the App
Authenticate users and manage access
Enable vending machine and product managementImprove functionality, performance, and reliability
Provide customer support
Comply with legal obligations
We do not sell personal data.

4. Legal Basis for Processing (GDPR)
We process personal data based on:
Contractual necessity – to provide the App to business users
Legitimate interest – to operate and improve our services
Legal obligations – where required by law

5. Data Sharing
We may share data only with:
Trusted service providers (e.g. hosting, analytics, monitoring)
Authorities, if legally required
All partners are contractually bound to protect your data and process it only on our instructions.

6. Data Storage & Security

Data is stored on secure servers within the EU (or compliant regions)
We use industry-standard security measures (encryption, access controls)
Access is limited to authorized personnel only

Despite our efforts, no system is 100% secure.

7. Data Retention

We retain personal data only for as long as necessary:
While your account is active
As required for legal, accounting, or operational purposes
Inactive accounts may be deleted or anonymized after a reasonable period.

8. Your Rights
Under applicable data protection laws, you have the right to:
Access your personal data
Correct inaccurate data
Request deletion of your data
Restrict or object to processing
Request data portability
Requests can be submitted via the contact details below.

9. Children’s Privacy

The App is not intended for users under the age of 16.
We do not knowingly collect personal data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time.
Changes will be communicated through the App or via email where appropriate.

11. Contact Information
If you have questions or requests regarding this Privacy Policy, please contact:Loomly
Email: info@ever-online.com / www.ever-online.com